Sherwin and Kristy are two Ph.D. students from Carnegie Mellon University, currently visiting Georgia Tech to do research with Jim Xu in the College of Computing. Sherwin is a fifth year operations management student (at the Tepper School of Business) co-advised by Mor Harchol-Balter and Mustafa Akan, and Kristy is a third year computer science student advised by Mor Harchol-Balter. Their research involves a variety of scheduling and queueing problems (Markov chains, resource allocation, strategic and/or flexible customers/servers, etc.), with applications to problems in OR and CS. In this talk, first Sherwin, and then Kristy, will be giving back-to-back talks describing some of their recent research.