{"636000":{"#nid":"636000","#data":{"type":"event","title":"OneUSG Connect Special Topic Q\u0026A Webinar: Getting Help with ServiceNow for OneUSG Connect","body":[{"value":"\u003Cp\u003ESpecial Topic Q\u0026amp;A Webinars highlight information on\u0026nbsp;OneUSG Connect topics with open Q\u0026amp;A sessions led by our subject matter experts.The following topics will be covered during this session:\u0026nbsp;\u003C\/p\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003EMultiple options for searching knowledge articles\u003C\/li\u003E\r\n\t\u003Cli\u003EMeta Tags vs Titles\u003C\/li\u003E\r\n\t\u003Cli\u003EIncidents vs Service Requests\u003C\/li\u003E\r\n\t\u003Cli\u003EWorking with the Shared Services Center\u003C\/li\u003E\r\n\t\u003Cli\u003EUSG Portal vs GT Portal\u003C\/li\u003E\r\n\t\u003Cli\u003EHow to Request New or Updated Knowledge Content.\u003C\/li\u003E\r\n\u003C\/ul\u003E\r\n\r\n\u003Cp\u003EFollowing the presentation of this information the session will be opened up to answer questions.\u0026nbsp;\u003C\/p\u003E\r\n\r\n\u003Cp\u003EPlease click on the WebEx link below to join the webinar session 10 minutes before the scheduled time, and ensure that you select \u0026quot;Join from your browser\u0026quot; for the best experience.\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E\u003Ca href=\u0022https:\/\/gatech.webex.com\/gatech\/onstage\/g.php?MTID=e0e8425cf0bee499495c7ac707f7626eb\u0022\u003Ehttps:\/\/gatech.webex.com\/gatech\/onstage\/g.php?MTID=e0e8425cf0bee499495c7ac707f7626eb\u003C\/a\u003E\u003C\/strong\u003E\u003C\/p\u003E\r\n","summary":null,"format":"limited_html"}],"field_subtitle":"","field_summary":[{"value":"\u003Cp\u003E\u003Cem\u003EThe following topics will be covered during this session:\u0026nbsp;Multiple Options for Searching Knowledge Articles, Meta Tags vs Titles,\u0026nbsp;Incidents vs Service Requests,\u0026nbsp;Working with the Shared Services Center,\u0026nbsp;USG Portal vs GT Portal,\u0026nbsp;How to Request New or Updated Knowledge Content.\u003C\/em\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cem\u003EThe session will then be opened up to answer questions.\u003C\/em\u003E\u003C\/p\u003E\r\n","format":"limited_html"}],"field_summary_sentence":[{"value":"This session will kick off with an overview of tips for using ServiceNow  and then we will open the session to answer your questions."}],"uid":"27407","created_gmt":"2020-06-05 22:50:12","changed_gmt":"2020-06-05 22:50:12","author":"Kara Tillman","boilerplate_text":"","field_publication":"","field_article_url":"","field_event_time":{"event_time_start":"2020-06-18T15:00:00-04:00","event_time_end":"2020-06-18T16:00:00-04:00","event_time_end_last":"2020-06-18T16:00:00-04:00","gmt_time_start":"2020-06-18 19:00:00","gmt_time_end":"2020-06-18 20:00:00","gmt_time_end_last":"2020-06-18 20:00:00","rrule":null,"timezone":"America\/New_York"},"extras":[],"related_links":[{"url":"https:\/\/transformation.gatech.edu\/oneusg-connect-training","title":"OneUSG Connect Training"}],"groups":[{"id":"64319","name":"Administration and Finance"},{"id":"602277","name":"Enterprise Resource Planning"}],"categories":[],"keywords":[{"id":"183861","name":"OneUSG Connect Training"},{"id":"174754","name":"OneUSG Connect"},{"id":"184130","name":"servicenow"},{"id":"185027","name":"Shared Services Center"},{"id":"185028","name":"SSC"}],"core_research_areas":[],"news_room_topics":[],"event_categories":[{"id":"26411","name":"Training\/Workshop"}],"invited_audience":[{"id":"78761","name":"Faculty\/Staff"}],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[{"value":"\u003Cp\u003EOrganizational Readiness\u003C\/p\u003E\r\n\r\n\u003Cp\u003EOneUSG Connect | Georgia Institute of Technology\u003C\/p\u003E\r\n\r\n\u003Cp\u003Eerp.readiness@gatech.edu | transformation.gatech.edu\u003C\/p\u003E\r\n","format":"limited_html"}],"email":[],"slides":[],"orientation":[],"userdata":""}}}