{"668238":{"#nid":"668238","#data":{"type":"news","title":"Administrative Services Center Expands Its Scope ","body":[{"value":"\u003Cp\u003EThis summer, the Administrative Services Center (ASC) has welcomed several new teams into its portfolio as it continues to position\u202fitself as the one-stop shop for high-volume, administrative services while assisting in retooling resources for an\u202fimproved user experience. Recently added teams include Audio Visual, Directory Services, and Technology Support\u202fServices (formerly the Enterprise Services Desk).\u202f\u200b\u0026nbsp;\u003C\/p\u003E\r\n\r\n\u003Cp\u003EGTRI\u2019s recruiting team was also integrated into the ASC in alignment with \u003Ca href=\u0022https:\/\/news.gatech.edu\/news\/2023\/07\/07\/realignment-hr-functions-improve-employee-experience-gtri\u0022\u003ETech\u2019s overarching\u202fpeople-focused strategy\u003C\/a\u003E to provide consistent HR services that support growth across all areas of the Institute.\u200b\u0026nbsp;\u003C\/p\u003E\r\n\r\n\u003Cp\u003EEmployees can now contact the ASC for these services, where they will be greeted by a knowledgeable agent who will\u202fassist them with their question or issue.\u202f\u200b\u0026nbsp;\u003C\/p\u003E\r\n\r\n\u003Ch5\u003EContact the ASC\u003C\/h5\u003E\r\n\r\n\u003Cp\u003E1. You can navigate to the ASC portal at \u003Ca href=\u0022https:\/\/gatech.service-now.com\/asc\u0022\u003Easc.gatech.edu\u003C\/a\u003E\u0026nbsp;to do the following:\u003C\/p\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003ESearch for answers to your HR or IT questions\u003C\/li\u003E\r\n\t\u003Cli\u003ESubmit\u0026nbsp;a service request or general help request\u003C\/li\u003E\r\n\t\u003Cli\u003ESchedule a walk-in appointment\u003C\/li\u003E\r\n\u003C\/ul\u003E\r\n\r\n\u003Cp\u003E2. You can also call the ASC at \u003Cstrong\u003E404.385.1111\u003C\/strong\u003E Monday through Friday\u003C\/p\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003EHR\u0026nbsp;and Directory Services: 8 a.m. \u2013\u0026nbsp;5 p.m.\u003C\/li\u003E\r\n\t\u003Cli\u003ETech Support Services:\u0026nbsp;8 a.m. \u2013\u0026nbsp;6 p.m.\u003C\/li\u003E\r\n\t\u003Cli\u003EAudio Visual Services: 8 a.m. \u2013\u0026nbsp;9 p.m.\u003C\/li\u003E\r\n\u003C\/ul\u003E\r\n\r\n\u003Cp\u003E3. You can even walk-in for an appointment Monday through Friday\u003C\/p\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003EHR support at 500 Tech Parkway: 8 a.m. \u2013\u0026nbsp;5 p.m.\u003C\/li\u003E\r\n\t\u003Cli\u003ETech Support Services at Clough Undergraduate Learning Commons: 8 a.m. \u2013\u0026nbsp;6 p.m.\u0026nbsp;\u003C\/li\u003E\r\n\u003C\/ul\u003E\r\n\r\n\u003Cp\u003EYou are invited to explore the ASC at\u202f\u003Ca href=\u0022https:\/\/gatech.service-now.com\/asc\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003Easc.gatech.edu\u003C\/a\u003E.\u0026nbsp;\u003C\/p\u003E\r\n","summary":"","format":"limited_html"}],"field_subtitle":"","field_summary":[{"value":"\u003Cp\u003EThis summer, the Administrative Services Center has welcomed several new teams into its portfolio as it continues to position\u202fitself as the one-stop shop for high-volume, administrative services while assisting in retooling resources for an\u202fimproved user experience.\u003C\/p\u003E\r\n","format":"limited_html"}],"field_summary_sentence":[{"value":"This summer, the Administrative Services Center has welcomed several new teams into its portfolio as it continues to position\u202fitself as the one-stop shop for high-volume, administrative services."}],"uid":"27164","created_gmt":"2023-06-27 14:22:48","changed_gmt":"2023-07-07 14:26:55","author":"Rachael Pocklington","boilerplate_text":"","field_publication":"","field_article_url":"","dateline":{"date":"2023-06-30T00:00:00-04:00","iso_date":"2023-06-30T00:00:00-04:00","tz":"America\/New_York"},"extras":[],"hg_media":{"671051":{"id":"671051","type":"image","title":"23-4005-P1-005.jpg","body":null,"created":"1687878688","gmt_created":"2023-06-27 15:11:28","changed":"1687878688","gmt_changed":"2023-06-27 15:11:28","alt":"Asc staff assist employees","file":{"fid":"254045","name":"23-4005-P1-005.jpg","image_path":"\/sites\/default\/files\/2023\/06\/27\/23-4005-P1-005.jpg","image_full_path":"http:\/\/www.tlwarc.hg.gatech.edu\/\/sites\/default\/files\/2023\/06\/27\/23-4005-P1-005.jpg","mime":"image\/jpeg","size":13615983,"path_740":"http:\/\/www.tlwarc.hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/2023\/06\/27\/23-4005-P1-005.jpg?itok=WUpPX-X_"}}},"media_ids":["671051"],"related_links":[{"url":"https:\/\/gatech.service-now.com\/asc","title":"Administrative Services Center"},{"url":"https:\/\/adminx.gatech.edu\/","title":"Administrative Excellence"},{"url":"https:\/\/news.gatech.edu\/news\/2023\/06\/06\/delivering-better-administrative-services-support-growing-needs-campus","title":"Delivering Better Administrative Services to Support the Growing Needs of Campus"}],"groups":[{"id":"64319","name":"Administration and Finance"},{"id":"644175","name":" Administrative Excellence (AdminX) "},{"id":"1214","name":"News Room"},{"id":"174291","name":"OIT"}],"categories":[],"keywords":[{"id":"79261","name":"ASC"},{"id":"192821","name":"AV services"},{"id":"192822","name":"Directory services"},{"id":"192823","name":"Tech support"}],"core_research_areas":[],"news_room_topics":[{"id":"71871","name":"Campus and Community"}],"event_categories":[],"invited_audience":[],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[{"value":"\u003Cp\u003ERachael Pocklington\u003Cbr \/\u003E\r\nInstitute Communications\u003C\/p\u003E\r\n","format":"limited_html"}],"email":["rpocklington@gatech.edu"],"slides":[],"orientation":[],"userdata":""}}}